Payment & Shipping Policy

PAYMENT POLICY FOR GOODS IN THE ZENTORNO ONLINE STORE

1. Payment Currency

All payments for orders placed in the Zentorno online store are to be made in the national currency of the USA (US Dollar).

2. Payment Methods

We offer a variety of convenient payment methods for our customers:

• Credit and Debit Cards:
  Visa, MasterCard, American Express, Discover, JCB, Diners Club

• Online Payment Services:
  Apple Pay, PayPal

3. Payment Instructions

• For Card Payments: Please ensure that all transaction details are entered correctly to avoid any delays in processing your order.

• For Online Payments: Select the appropriate service during checkout and follow the on-screen instructions to complete your payment securely.

4. Security Measures

Our online store uses secure encryption technology (SSL) to protect your payment information.
We adhere to strict confidentiality policies and ensure that your payment details are handled securely.

5. Confirmation of Payment

Once your payment is successfully processed, you will receive a confirmation email with the details of your order and payment receipt.
For any questions or assistance regarding payment, please contact our customer support team at info@zentornowatch.com.

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SHIPPING POLICY

Thank you for choosing Zentorno. To provide a transparent and hassle-free shopping experience, please review our shipping policies below. These apply to the USA, Canada, Australia, EU, UK, and other regions worldwide.

A. Shipping Costs

Shipping is 100% free worldwide.

B. Transit, Handling & Order Cut-Off Time

• Order cut-off time: 5:00 PM Eastern Standard Time (New York).

• Order handling time: 1–2 business days (Monday–Friday).

C. Delivery Terms

• USA, Canada & Australia: FedEx / DHL / USPS / UPS

• UK, EU & Other Regions: FedEx / DHL / UPS

D. Change of Address

We are unable to change the delivery address once the order is in transit.
If you need to change the delivery address, please contact us within 24 hours of placing your order at info@zentornowatch.com.

E. Cancellations

Cancellations are accepted at any time before the order is dispatched.
If the order has already been dispatched, please refer to our Refund Policy.

F. Parcels Damaged in Transit

If you discover that a parcel is damaged in transit, please reject the parcel from the courier if possible and contact our support immediately.
If the parcel was delivered in your absence and is damaged, please contact us for further instructions.

G. Duties & Taxes

Local taxes and import duties may apply in some countries and are not included in the checkout amount.
Customers are responsible for all such charges. If you’re unsure, please check with your country’s customs office before placing your order.

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📩 Support Contact:
Email: info@zentornowatch.com